Not satisfied with IPTV Canada? Our 7-day money-back guarantee means you can try our service completely risk-free.
Last updated: January 2026
Summary: We offer a 7-day full refund guarantee from the moment your IPTV Canada subscription is activated. If you're not satisfied with the service in the first seven days, we'll refund the full amount paid — no questions asked.
Refund requests must be made within 7 days after activation of your account. Activation is considered complete from the moment your access credentials are sent via email or WhatsApp.
To request a refund, contact us within the guarantee period through one of the following methods:
Please include in your request:
We process refunds within 3 to 5 business days to the original payment method used for purchase.
A refund is granted when:
The following are not eligible for refunds:
If you're experiencing technical issues with the service, we strongly encourage contacting our support team before requesting a refund. Our team is available 24/7 and resolves most issues within an hour.
If after receiving support the problem persists and the service does not work as described, a refund will be granted even outside the 7-day window, subject to case-by-case review.
Refunds are processed using the same method as your original payment:
Please note that banks may take additional time to process refunds to your account.
At IPTV Canada, we stand behind our service. The 7-day money-back guarantee means you can try our IPTV subscription completely risk-free. We're confident you'll love the experience, but if not, we make the refund process simple and straightforward.
For refunds and related questions:
WhatsApp: Contact us 24/7 on WhatsApp (fast response)
Email: support@freetvbox.ca
Website: IPTV Canada
Need help before requesting a refund? Our support team is available 24/7 via WhatsApp and resolves most issues quickly. Contact us now →